AI integration for small and mid-sized businesses

Put AI to work inside the tools you already use

We connect AI to your email, CRM, text messages and spreadsheets. Routine work gets done faster, and your team gets time back for the work that needs a person.

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Every project starts with a free consultation.

Example A customer email, handled with AI
  1. A customer writes: “Can I move my delivery to Friday?” Email
  2. AI reads it and finds the order in your system Your records
  3. It drafts a reply that follows your delivery policy Draft
  4. Someone on your team checks it and presses send You approve

One workflow, for illustration. Yours will look different.

Built around the tools you already use

  • Email
  • CRM
  • Text messages
  • Spreadsheets
  • Documents and PDFs
  • Calendars
  • Online store

What we build

Practical AI, built into your day-to-day work

Six ways we put AI to work. Most projects start with one of them.

Workflow automation

Connect AI to your email, CRM, texting and spreadsheets so routine steps happen on their own: sorting messages, updating records, drafting follow-ups.

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Custom AI agents

Agents that work inside your systems with secure, limited access. They look things up, prepare work and ask before they act.

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Reporting and insights

Plain-language summaries of what is happening in your business, built from the data you already have. Ask a question, get a straight answer.

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How it works

From first call to working system, in four steps

We start small, show results on your real work, and only then build it into your day.

  1. Discovery call

    A free conversation about your work, your tools and where the hours go. If AI isn't a good fit, we'll say so.

  2. Prototype on your real data

    We build a small working version with real examples from your business, so you can judge the results yourself.

  3. Integrate into your tools

    We connect it to the systems your team already uses, with the access limits and review steps you choose.

  4. Measure and support

    We track time saved and accuracy, report back in plain language, and keep improving what works.

Where it helps

What AI can do in your line of work

A few examples of work AI handles well. If your industry isn't listed, ask us anyway.

Home and local services

  • Answer quote and booking questions after hours
  • Send appointment reminders and follow-ups
  • Turn job notes into tidy records and invoices

Retail and e-commerce

  • Answer order, shipping and return questions
  • Write and update product descriptions
  • Flag low stock and unusual orders early

Professional services

  • Summarize client emails and meeting notes
  • Draft letters and documents from your templates
  • Keep your CRM up to date without retyping

Healthcare administration

  • Sort intake forms and referrals
  • Prepare routine messages for staff to review
  • Cut down on manual data entry

Front-office work only, never clinical decisions.

How we work

Principles we hold ourselves to

AI is only useful if you can trust it. These come first on every project.

Your data stays yours

We use your data only to build and run your project. You decide what the AI can see, and you can take your data with you at any time.

Start small, prove value

We begin with one task and measure the result. You decide what comes next once you've seen it work.

Plain-language reporting

Clear updates on what the system did, what it saved and where it needed a person. No jargon.

No lock-in

We build on widely used tools and document how everything works, so you can change course or bring it in-house whenever you like.

FAQ

Questions people ask

How much does it cost, and how do we start?

Every project starts with a free consultation. We learn how your work runs today and where AI could help. If there's a good fit, we suggest a small first project and agree on its scope with you before any work begins.

What do you need from us?

A conversation about how the work happens today, a few real examples (emails, documents, spreadsheets) and access to the tools we'll connect, with the permissions you choose. After that, someone on your team to try things out and tell us what works.

Is our data safe?

Before anything is connected, we show you what the AI will see and where your data goes. We give it the least access it needs, keep a person in the loop for anything sensitive, and prefer AI services whose business terms rule out training on your data.

How long does it take?

It depends on the work and the tools involved, so we'll give you an estimate after the consultation. We aim to put a small working prototype in front of you early, so you see results before deciding on anything bigger.

Which AI models do you use?

We pick the model for the job rather than one for everything: hosted models from providers such as OpenAI, Anthropic and Google, or open models that can run on your own servers when data needs to stay in-house. We'll explain the trade-offs in cost, speed and privacy in plain language.

Find out where AI fits in your business

Tell us about one task that takes up too much of your team's time. We'll tell you honestly whether AI can help, and what a sensible first step looks like.

Book a free consultation

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